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5 Year Furniture Plan

5 Year Furniture Plan

$99.00 CAD
$99.00 CAD
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Protect Your New Furniture Against Accidental Spots and Spills with a 5 Year Furniture Protection Plan!

You can now keep your investment in perfect condition and protect it against spots and spills when it arrives at your home for as low as $99. If any covered mishaps occur, your 5 Year Furniture Plan will offer professional assistance with a world class reputation and superior customer service.

Please Note - The 5 Year Furniture Plan is only available for fabric, leather and all other hard surface furniture. This plan will protect all covered items in your order up to $5,000 for a period of 5 years starting on the date of delivery.

If covered mishaps occur, your Furniture Plan will give you:

  • Fast, fair, and friendly assistance.
  • Tips on removing spills and stains.
  • Professional in-home assistance by a certified technician.
  • Replacements if the covered problem can't be repaired.

    • Coverage:
    The Spartan Protection Plan will repair the covered product(s), at their discretion, when required due to mechanical and structural breakdowns to fabric or leather upholstery as a result of:
  • Breakage of recliner, lifting, and/or vibrating mechanisms.
  • Lifting, gouging, or incident-specific chipping of veneers or laminates that penetrate the finish exposing the substrate
  • Warping.
    • A specific post-delivery incident which occurs during normal residential use resulting in accidental damage, including:
  • All stains onto or into upholstery fabric or leather.
  • Punctures, rips or burns caused by accidental incident in normal usage situations.
  • Food and beverage stains, human and pet bodily fluids, or ink from pens.
  • Nail polish or nail polish remover.
  • Liquid marks, rings, or heat marks.
  • Cracking, bubbling, or peeling of the finish resulting from a specific incident.
    •  
    What Happens If A Covered Problem Occurs:
  • Contact the Administrator within (30) days of the stain, damage, or breakdown in Your Covered Product by calling the customer service toll free number at 1-778-765-0863 or sending an email with claim details to sales@urbancali.ca.
    • You must provide a copy of your sales receipt, the purchase date, the Agreement purchased, the items covered by the Agreement purchased and their purchase cost. Claims must be reported to the Administrator within thirty (30) days of noticing the stain, damage, or breakdown in your Covered Product. All repairs must be authorized by the Administrator prior to performance of work. Claims on unauthorized repairs may be denied.


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    Available Delivery Options

    • FREE Basic Home Delivery (You Unload)

      Includes curbside delivery to the driveway of your home or office. You will unload your furniture. You may need assistance from friends or family.

    • Home Delivery with Power Tail Lift Service

      Includes curbside delivery to the driveway of your home or office. Your furniture will be lowered to ground level by the driver.

    • Inside Placement with Room of Choice Delivery**

      Includes two delivery persons who will place your furniture into the designated room of choice. Your furniture will be left in its packaging.

    • White Glove with Room of Choice Delivery and Assembly**

      Includes removal of packaging materials and assembly by two delivery persons. Effortless, limited contact delivery.
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    **Some conditions apply.

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